These Terms and Conditions govern the provision of services and related communications by MyExecIT LLC.
Services
MyExecIT LLC provides managed IT services, technical support, account access assistance, security-related services, and other customer support activities. Services are provided pursuant to individual agreements, statements of work, or support requests.
Communications
MyExecIT LLC may communicate with customers using email, phone, and SMS text messaging for service-related purposes.
SMS Communications
By communicating with MyExecIT LLC via SMS, you agree to receive text messages related to IT support and customer service.
SMS messages may include service-related communications such as support coordination, account access assistance, security-related notifications, appointment or onsite coordination, and service updates. MyExecIT LLC does not send marketing or promotional SMS messages.
Message frequency varies and is typically limited to active support requests. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact helpdesk@myexecit.com.
Limitation of Liability
MyExecIT LLC is not responsible for delays or failures in message delivery due to carrier issues, network availability, or circumstances outside of its reasonable control.
Privacy
Use of MyExecIT LLC services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. The Privacy Policy is available at https://www.myexecit.com/privacy.
Contact
If you have questions about these Terms and Conditions, contact helpdesk@myexecit.com.